Public Sector organisations are beginning, or at least acknowledging, the value of social media to carry out conversations with their external audiences, employees are increasingly being given these tools to use internally too. Adoption of these new channels will hopefully break down the silo mentality inherent in many organisations, setting employees free from many of the constraints of traditional, rigid, formalised communication methods. However, this new way of working has some interesting implications around Information Governance, especially for the NHS and other public sector bodies.
The standard NHS definition of Information Governance is that it is:
“… a framework for handling information in a confidential and secure manner to appropriate ethical and quality standards”